Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Trupanion is the best !
Excellent reimbursement process. Easy to use. Fair payments.
Insurer: Trupanion Canada
By: Mark
Submitting a claim was fast and easy.
Submitting a claim was fast and easy. And I had the refund in my account in a few days.
Insurer: Trupanion Canada
By: Colleen
Trupanion is the way to go
Very easy. Very quick. Would recommend to anyone with pets.
Insurer: Trupanion
By: Charlotte
The Bulldog Trupanion Express
Very fast in returning claims pre approval. The monthly fee is well worth all that needs to be done to take care of our precious Bulldog.
Insurer: Trupanion
By: Coleen
We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment.
We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment. Also there is a personal touch added in...
Insurer: Trupanion
By: Jane
After calling to cancel Kooper's policy due to financial reasons.
After calling to cancel Kooper's policy due to financial reasons. I was advised that I could raise my deductible and lower my premiums. I can now afford my monthly payments. I feel so content knowing my pup is covered ! Thank You
Insurer: Trupanion Canada
By: Paul
Peace of Mind for Dog Parents
Claims service is back on track. Submitted on-line, approved and processed in a timely manner!
Insurer: Trupanion
By: Robin
Easy to sign up
Easy to sign up and I like the coverage options
Insurer: Trupanion
By: Catherine
Quick and easy responses
Sent an underwriting request and it only took a few days to get a response. Same thing when I submitted the claim. Fast processing and payment time.
Insurer: Pets Plus Us
By: Lyne