Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified June 09, 2023

Trupanion is the best !

Excellent reimbursement process. Easy to use. Fair payments.

Insurer: Trupanion Canada

By: Mark

Useful
Verified June 09, 2023

Submitting a claim was fast and easy.

Submitting a claim was fast and easy. And I had the refund in my account in a few days.

Insurer: Trupanion Canada

By: Colleen

Useful
Verified June 09, 2023

Trupanion is the way to go

Very easy. Very quick. Would recommend to anyone with pets.

Insurer: Trupanion

By: Charlotte

Useful
Verified June 08, 2023

The Bulldog Trupanion Express

Very fast in returning claims pre approval. The monthly fee is well worth all that needs to be done to take care of our precious Bulldog.

Insurer: Trupanion

By: Coleen

Useful
Verified June 08, 2023

We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment.

We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment. Also there is a personal touch added in...

Insurer: Trupanion

By: Jane

Useful
Verified June 06, 2023

After calling to cancel Kooper's policy due to financial reasons.

After calling to cancel Kooper's policy due to financial reasons. I was advised that I could raise my deductible and lower my premiums. I can now afford my monthly payments. I feel so content knowing my pup is covered ! Thank You

Insurer: Trupanion Canada

By: Paul

Useful
Verified June 05, 2023

Peace of Mind for Dog Parents

Claims service is back on track. Submitted on-line, approved and processed in a timely manner!

Insurer: Trupanion

By: Robin

Useful
Verified June 05, 2023

Easy to sign up

Easy to sign up and I like the coverage options

Insurer: Trupanion

By: Catherine

Useful
June 04, 2023

Quick and easy responses

Sent an underwriting request and it only took a few days to get a response. Same thing when I submitted the claim. Fast processing and payment time.

Insurer: Pets Plus Us

By: Lyne

Useful
Verified June 04, 2023

Easy

Because it was easy!!

Insurer: Trupanion

By: Maurine

Useful

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