Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Easiest thing I've ever done
Easiest thing I've ever done. I had insurance within 10 minutes. Amazing, I have never had such a great experience. Thank you so much!
Insurer: Sonnet
By: Emily
Great service and price
Fast, straight forward. Had pet insurance with MetLife before, payment always were prompt.
Insurer: MetLife
By: Isaak
MetLife Pet Insurance was easy and…
MetLife Pet Insurance was easy and intuitive to complete
Insurer: MetLife
By: TOM
Great company
Easy to add my 2nd pet
Insurer: Prudent Pet
By: popeteresakoutlook.com
I could not be happier with the…
I could not be happier with the simplicity of the process and responsiveness to new claims. No hassle and seamless!
Insurer: Figo
By: Kathleen
Too slow in refunding
You are absolutely too slow in giving back the refund!
Insurer: MetLife
By: Jean Rose
Easy and fast
Easy to file a claim. Clear explanation of benefits. Fast payment. My only constructive feedback would be using the issue/treatment drop-down menu. It’s tedious to try and find the correct option. For example: I can type in “S” for spay but it only takes me to treatments that start with the letter “s”. It doesn’t recognize letters after that. So I’m left having to scroll through all the S’s to find the right option. Sometimes it’s quick but others times it’s not. Overall, I still would recommend Pumpkin to all!
Insurer: Pumpkin
By: AC