Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified June 20, 2022

Easy to use and always help available

Easy to use and always help available

Insurer: Trupanion Canada

By: Steph

Useful
Verified June 20, 2022

Fast, Easy Sign Up

Easy, user friendly, quick

Insurer: Trupanion Canada

By: Allison

Useful
Verified June 20, 2022

Trupanion has been amazing.

You guys are amazing, from the time I send in my Invoice to the day or two it takes to process and direct deposit the process is fast and easy. Thank you

Insurer: Trupanion Canada

By: Monique

Useful
Verified June 20, 2022

A client for five years

Besides a couple changes on the website, Turning in my claim was fast and easy. I also received my payment very quickly.

Insurer: Trupanion

By: Allisha

Useful
Verified June 20, 2022

Allergy coverage

Easy, fast, refund as Expected

Insurer: Trupanion

By: Lanett

Useful
Verified June 20, 2022

A client for five years

Besides a couple changes on the website, Turning in my claim was fast and easy. I also received my payment very quickly.

Insurer: Trupanion

By: Allisha

Useful
Verified June 20, 2022

Allergy coverage

Easy, fast, refund as Expected

Insurer: Trupanion

By: Lanett

Useful
Verified June 19, 2022

Fetch is a very responsive

Fetch is a very responsive organization. Their app is very easy to use and they communicate quickly regarding claims. Once a claim is approved payment is very swift! I would recommend Fetch to anyone looking for pet insurance.

Insurer: Fetch Canada

By: Colleen

Useful
June 19, 2022

Piece pf ,mind

My fur baby was recently diagnosed with feline lukemia. I admit I was terrified as to what this was going to cost me. Once I reached my $250 deductable then I started getting my reimbursements. Turn around is quick, like 5 days quick and I can have it deposited right into my bank account. Filing the claim is so darn easy. In my opinion I was very grateful that I have, especially since I have 3 cats. I've had my policy about 5 years now.

Insurer: ASPCA

By: Mary

Useful
Verified June 19, 2022

Relief with billing procedure.

Our Vet was able to direct bill to Trupanion, a relief for us.

Insurer: Trupanion Canada

By: Gail

Useful

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