Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Rosie made the initial application…
Rosie made the initial application process super easy! I’m so glad I made this decision to protect my cat’s interests, as well as for a financial peace of mind. Thank you, Rosie and Nationwide!!
Insurer: Nationwide
By: Kat
Great experience, quick reimbursement within a week.
This service is great. I didn't have to worry about the huge bill from my girl's 2 nights in the hospital, as my insurance plan paid as they said and it was within a week.
Insurer: Pumpkin
By: Maureen Fosbinder
Seamless claim process
Seamless claim process, and promt payments. Thanks SPIC.
Insurer: Spot Canada
By: Steven Smith
Easy application process!
Easy application process!
Insurer: Nationwide
By: Maritza
I submitted a claim and it was…
I submitted a claim and it was processed and in my checking account in 2 days. Process very easy.
Insurer: Pumpkin
By: Terri
my experience with a puppy fracture
I have been living in the USA for 1 year. A couple of months ago I got a York puppy. Having learned the prices for veterinary services, I knew for sure that I needed insurance. After all, a puppy, and such a tiny one at that, is always an adventure. I am looking for different plans and I liked Pumpkin. I was calm about the insurance. And then 2 weeks ago, my puppy broke his finger on a walk. One appointment with an x-ray cost me $1,300. 90% was covered by the insurance. Everything was very fast, and I received the money the next morning. Insure your furry ones! Take care of your nerves and their health!
Insurer: Pumpkin
By: Iryna
Had to bring my cat to the vet as he…
Had to bring my cat to the vet as he was not feeling well. I filled out my form on Embrace for payment. It was quick and easy and I received my payment in less than a week. I love Embrace!!
Insurer: Embrace
By: Rona
Good Experience for a Bad Experience
All 3 of my dogs on your insurance were sick with some stomach virus or something so I was at the emergency vet or regular vet 9 times in a 4 week span with different dogs. I have not had the chance to go over all of the details but I trust what I received in payment, it seems correct without going through everything. The process was easy, I tried waiting until the dogs were stable before submitting my paperwork because of all of the back and forth. I had to submit each claim separately anyway so next time I'll submit as I go. It did take a week or more before my claim was looked at which was not an issue for me. Once it was reviewed, payment came very quickly. Overall I'm really happy but again, I've not gone over the details but I'm pretty sure all is good. THANK YOU!
Insurer: Pets Best
By: Tami
Make decisions quickly on pet bills…
Make decisions quickly on pet bills that are submitted. And sent check within 5-10 days after approval.
Insurer: MetLife
By: Sandy Erne