Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


September 11, 2022

Easy

I have had only good experiences with ASPCA insurance. It’s the same as human health insurance. You pay your premiums but hardly ever use it if you are healthy. Same with a pet. I’m glad I have it as my pup is only two and has been diagnosed with very early hip dysplasia. I am sure that it will get more costly as he gets older. Once I satisfied the deductible they pay 80%. There are different levels that you can purchase. Between wellness appointments, vaccines and recently with the hip dysplasia and allergies I have almost recouped all of the premiums I have paid in. They are pretty quick with paying claims also and it is deposited directly into my checking account instead of waiting for a check.

Insurer: ASPCA

By: Cathy

Useful
Verified September 11, 2022

Someone finally asked me

I mailed my claim from Ottawa to Vancouver and about 2 weeks later if that long I got the payment Everyone i spoke to were so very nice and helpful

Insurer: Trupanion Canada

By: Julie

Useful
Verified September 11, 2022

Fast efficient

Fast efficient

Insurer: Trupanion Canada

By: Grace

Useful
Verified September 11, 2022

Everything went very quick thanks

Everything went very quick thanks

Insurer: Trupanion

By: Brenda

Useful
Verified September 11, 2022

satisfied

in a word painless

Insurer: Trupanion

By: Vivian

Useful
Verified September 11, 2022

Best Pet Insurance

Totally Awesome experience and very quick return on payments

Insurer: Trupanion

By: Teresa

Useful
Verified September 11, 2022

Pleasant: watch for per Illness deductib

Well … I had to remind about the first of three recent invoices for the same illness, and I’m still waiting on the third …

Insurer: Trupanion

By: Peter

Useful
Verified September 10, 2022

Very easy direct bill!

Very easy direct bill!

Insurer: Trupanion Canada

By: Marcy

Useful
Verified September 10, 2022

Trupanion is worth it!

So easy and pain free!

Insurer: Trupanion

By: Alannah

Useful
Verified September 09, 2022

So happy I got my dog ensured

My dog tore a ligament in her back leg - the surgery while effective is expensive. Trupanion has made it so easy to give my Belle the care she needs. When I brought her home, part of the breeders recommendations was to purchase Trupanion insurance - it was sound advice.

Insurer: Trupanion

By: Connie

Useful

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