Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


September 27, 2022

PEST BEST IS GOOD INSURANCE

Pest Best so far has been great, they have paid all my claims relating to illness and accident with no problems, insurance co will not cover preexisting conditions . I did not purchase wellness i dont think it worth it but they do have it . but all over this company is great. if you have a puppy get insurance right away when you get puppy dont wait things happen. I pick the second to best plan, have a 250 ded yearly and 80 % back and unlimited amount there is a waiting period also once you sign up, prices are good

Insurer: Pets Best

By: Kimberly

Useful
September 27, 2022

Speedy and Accurate

Lemonade is excellent when it comes to insurance claims for my 1 year old English bulldog. They’re always speedy and attentive with submitting the claim in and are quick to resolve any issues that may occur. Can’t recommend them enough!

Insurer: Lemonade

By: Troy

Useful
Verified September 27, 2022

Really fast and painless.

Really fast and painless. I had the money in my bank account within 24 hours of me submitting the claim ... that is crazy! [crazy good :-)]

Insurer: Trupanion

By: John

Useful
Verified September 26, 2022

Great service

Sending claims and receiving payment was fast and easy.

Insurer: Trupanion

By: Rose

Useful
Verified September 26, 2022

Prompt Service

They are prompt with refunding the money and informing their clients

Insurer: Trupanion

By: Shari

Useful
Verified September 24, 2022

Easy and fast claim with no hassles.

I have never had a problem. My claim confirmation via email is complete before I leave the vets office.

Insurer: Trupanion

By: Marge

Useful
Verified September 23, 2022

The service(payment) is prompt & if questions arise they are answered knowledgeably.

The service(payment) is prompt & if questions arise they are answered knowledgeably.

Insurer: Trupanion

By: Craig

Useful
Verified September 23, 2022

Very quick reply.

Very quick reply. Will see how quickly I get my payment.

Insurer: Trupanion

By: Julie

Useful
Verified September 22, 2022

Happy client

In general you are always very efficient and timely

Insurer: Trupanion

By: Moira

Useful
Verified September 22, 2022

Incredibly easy and fast results.

Incredibly easy and fast results. I highly recommend!!

Insurer: Trupanion

By: Dorette

Useful

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