Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified October 01, 2022

Better than the rest!

Fast and is dealt with while at vet. Very helpful that I don’t have to submit and wait for reimbursement.

Insurer: Trupanion Canada

By: April

Useful
Verified October 01, 2022

Easy claim process

Very smooth process from submission to payment!

Insurer: Trupanion Canada

By: Paulina

Useful
Verified October 01, 2022

huh?

It was easy-peasy......I used our State Farm insurance agent,

Insurer: Trupanion

By: Allan

Useful
Verified October 01, 2022

glad my kitten is covered

The chat support was very helpful. I had a relatively easy time signing up. A couple small caveats were that my info was cleared every time I used any other app or even webpage (ios), and I wasn't able to pay with a credit card without calling because there was an issue at the time.

Insurer: Trupanion

By: Tara

Useful
Verified September 30, 2022

Excellent Service

Knowing I have Trupanion when copper is sick gives me a piece of mind. Paying a monthly fee is easierthan an expensive vet bill all at once, and my vet submits my claim directly to Trupanion, talk about excellent service.

Insurer: Trupanion

By: Cindy

Useful
Verified September 30, 2022

Fantastic & easy claim & payment process

Direct billing with our vet made it extremely easy to submit our claim and get our dogs treatment paid for

Insurer: Trupanion Canada

By: Liesa

Useful
Verified September 30, 2022

researched pet ins.

researched pet ins. and found you were the best for our needs,which includes direct pay from the vet.

Insurer: Trupanion Canada

By: Linda

Useful
Verified September 30, 2022

Timely receipt of Payment

I am pleased at how fast the response time is regarding the receipt of payment after submitting a claim. Keep up the great work.

Insurer: Trupanion

By: Anthony

Useful
Verified September 30, 2022

Get Trupanion

I that I receive updates throughout the process and money is deposited into my account in a timely manner.

Insurer: Trupanion

By: Heather

Useful
Verified September 29, 2022

The Best Pet Insurance Out there

I have used Healthy Paws for over 10 years and boy has it been a life saver on our pocket book. This is the best insurance I have ever seen and the process is so easy. Just email an invoice and within a few days there is a deposit in my bank account. They are always so caring & follow up to see how our fur babies are doing after a big surgery or treatment. Such a special touch! From the first month we adopted one of our babies he needed a root canal & no issues with being compensated 90% back to now, 10 years later he is being treated for cancer and still 90% pay back of all the vet bills. So worth peace of mind and the premiums I pay to know they will be able to get the best treatment out there & no questions asked. I highly recommend Health Paws to all my family & friends and will use them for all my future babies as well... LOVE THEM~

Insurer: Healthy Paws

By: jill

Useful

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