Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified September 29, 2022

Great pet insurance!

My invoices submitted to Trupanion have always been taken care of promptly and efficiently. Any questions that I might are answered by a very efficient person handling my phone call.

Insurer: Trupanion

By: mary

Useful
Verified September 29, 2022

Dog mom to Wilma

I'm always impressed with the quick turn-around of approvals and payments. Whenever I call your customer service department for questions, everyone has always been so nice and extremely helpful.

Insurer: Trupanion

By: Sandy

Useful
Verified September 29, 2022

Quick claims processing.

It was quick!

Insurer: Trupanion

By: Kevin

Useful
Verified September 29, 2022

Simple and speedy!

Simple process, and quick response. Check was received in less than two weeks from submittal. Great - thank you!

Insurer: Trupanion

By: Constance

Useful
Verified September 28, 2022

Healthy Paws for peace of mind

Healthy Paws pet insurance has been a godsend. Our puppy recently had emergency surgery and was in the hospital for several nights. When all was said and done, the bill was over $4000. Healthy Paws paid 80% of her bill and our reimbursement was deposited into our account within 7 business days. I cannot recommend them highly enough. Their customer service is amazing and they have followed up several times to see how our puppy is doing. If you’re considering pet insurance, Healthy Paws is the way to go.

Insurer: Healthy Paws

By: Amy

Useful
Verified September 28, 2022

Best Pet Insurance on the market

We have had Healthy Paws for a couple of years for our 5 year old French Bulldog. He has had some minor issues from time to time and it has been easy and convenient to submit claims. Recently he had some breathing issues and he had to go to ER. It was found he had some internal issues and would need surgery or he could potential die from lack of oxygen. We scheduled the surgery and then submitted the invoice and details to Healthy Paws. After a quick review they reimbursed us for the covered portion of the procedure. This saved us thousands of dollars and allowed us to keep our beloved family member safe and healthy for a long time to come. I cannot more highly recommended a pet insurance for your family pet.

Insurer: Healthy Paws

By: christopher

Useful
Verified September 28, 2022

Health care for Maizie

It was easy and information was informative.

Insurer: Trupanion Canada

By: Marilyn

Useful
Verified September 28, 2022

Great, competitive plans. Great options.

Options explained well, easy to sign up

Insurer: Trupanion Canada

By: Norma

Useful
Verified September 28, 2022

Ease of filing out application on line

Ease of filing out application on line

Insurer: Trupanion

By: Cheri

Useful
Verified September 28, 2022

Easy, Quick and extremely beneficial

Quick payment. Easy process to submit invoice. Great process and highly satisfied

Insurer: Trupanion

By: Diana

Useful

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