Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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The people I worked with are wonderful.
The people I worked with are wonderful. They did alot to help me get the claim processed right away. I am only wondering why it seems difficult to get everything processed, some of the vets have said that it is difficult to get payment from you. They say it is not streamlined enough. The last vet I went to said they wonât work with Trupanion again.
Insurer: Trupanion
By: Amber
Easy insurance
It was easy, quick and accomplished insurance efficiently without a huge expenditure of time or effort.
Insurer: Trupanion
By: Sue
Enroll
Very easy to enroll I have not used the insurance yet
Insurer: Trupanion
By: glenda
enrollment was easy
enrollment was easy
Insurer: Trupanion
By: Pet
So easy!
Very fast and easy and I appreciated that I didnât need to set things up on the phone but nice and easy online.
Insurer: Trupanion Canada
By: Nicole
Prompt payment and continues to pay on the same condition (I once had pet insurance that issued a new policy each year and called anything treated the prior year a preexisting condition!
Prompt payment and continues to pay on the same condition (I once had pet insurance that issued a new policy each year and called anything treated the prior year a preexisting condition!)
Insurer: Trupanion
By: Pamela
Thankful to have when needed.
Easy to submit claims, although I am still waiting for payment.
Insurer: Trupanion
By: Karen
Trupanion is wonderful. Quick resolution
All of my claims were processed and paid within days of online submittal. Very impressed with how quickly the monies were deposited into our checking account. Especially when we had some big claims for a hospital stay.
Insurer: Trupanion
By: Richard
Would recommend the pet insurance .
because it was straight forward to fill out the information
Insurer: Trupanion Canada
By: kathy
Daytona first annual was successful
Professional and extremely fast with payment. Thank you
Insurer: Trupanion Canada
By: Marilynn