Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified November 17, 2022

Prompt payment and continues to pay on the same condition (I once had pet insurance that issued a new policy each year and called anything treated the prior year a preexisting condition!

Prompt payment and continues to pay on the same condition (I once had pet insurance that issued a new policy each year and called anything treated the prior year a preexisting condition!)

Insurer: Trupanion

By: Pamela

Useful
Verified November 17, 2022

Thankful to have when needed.

Easy to submit claims, although I am still waiting for payment.

Insurer: Trupanion

By: Karen

Useful
Verified November 17, 2022

Trupanion is wonderful. Quick resolution

All of my claims were processed and paid within days of online submittal. Very impressed with how quickly the monies were deposited into our checking account. Especially when we had some big claims for a hospital stay.

Insurer: Trupanion

By: Richard

Useful
Verified November 17, 2022

Would recommend the pet insurance .

because it was straight forward to fill out the information

Insurer: Trupanion Canada

By: kathy

Useful
Verified November 17, 2022

Daytona first annual was successful

Professional and extremely fast with payment. Thank you

Insurer: Trupanion Canada

By: Marilynn

Useful
Verified November 17, 2022

Insuring the ease of Pet Cafe

Prompt financial response to our dogs medical needs. A huge help!

Insurer: Trupanion Canada

By: Carla

Useful
Verified November 16, 2022

Myshka

I logged a claim, but haven't met my deductible yet so not much to say besides that.

Insurer: Trupanion

By: Katie

Useful
Verified November 16, 2022

Trupanion Enrollment

Easy to enroll.

Insurer: Trupanion

By: Stan

Useful
Verified November 16, 2022

Well worth the costs!

Service was incredible. I submitted the emergency vet’s invoice and the insurance payment was in my bank in less than 2 days. No arguments, no denials , just payment 100% per the terms. Wish they offered people insurance this way!!!

Insurer: Trupanion

By: Frank

Useful
Verified November 16, 2022

Easy enrolment

It was relatively easy but did experience having to make a couple of attempts. That may have been my problem more than the system.

Insurer: Trupanion Canada

By: Wayne

Useful

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