Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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easy to navigate website
easy to navigate website; offered 10% group discount; reliable insurer
Insurer: MetLife
By: Rick Hathaway
was so easy to sign up for.
was so easy to sign up for.
Insurer: MetLife
By: Wanda Bombaci
Great service
Claim submission easy. Claim payment prompt and understandable. Made according to my policy terms
Insurer: Pets Best
By: Sheree
Incompetent company
Incompetent company at allowing us to make payment - repeatedly tries to process with our Amex despite not accepting Amex and having our Mastercard on file - would not recommend. Take your money and business elsewhere
Insurer: Trupanion
By: Saleem Khoyratty
Signing up
Quick and easy to use and military friendly
Insurer: MetLife
By: Cali Seneca
The enrollment process was so easy
The enrollment process was so easy
Insurer: Nationwide
By: Jessica Simpson
Figo has really come through with…
Figo has really come through with helping pay for my dog's medical bills. I have been really impressed with how fast claims are being processed and paid (3-4 days), the app is very easy to navigate so submitting claims has been simple. I highly recommend FIGO
Insurer: Figo
By: Jodie Campitelli
Fast and Easy
Simple, effective, and concise.
Insurer: MetLife
By: Michael DiPiazza
Putting in a claim was quick and easy
Putting in a claim was quick and easy! Payment receided the next day! Fantastic service!
Insurer: MetLife
By: Janet Baker
Easy process and quick reimbursement
Multiple pet claims, but quick and easy process.
Insurer: Nationwide
By: SJL