Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
Other Categories
Very easy to put my claims in.
Very easy to put my claims in.
Insurer: Spot
By: lori simone
Super easy and 10/10
Super easy and quick to use! I’ve never had pet insurance before but this was definitely worth it. Probably one of the best decisions I’ve made. I filed my first claim and it was super simple through the app and I got the response in a week. Love it
Insurer: Spot
By: Jocelyn Cardenas
You make everything easy
You make everything easy. From filing the claim to receiving the money. It's good to you're on my side ☺️
Insurer: Spot
By: Ilene Lipson
Everyone was very prompt and helpful to…
Everyone was very prompt and helpful to get issues resolved and money sent back to us. I cannot express how amazing this is.
Insurer: MetLife
By: Amanda Pyatt
Response is quick
Response is quick. Reimbursements are processed quickly.
Insurer: Spot
By: Valerie Reeg
Filing my claim was so easy and…
Filing my claim was so easy and reimbursement came much quicker than I expected. I was also thrilled that SPOT worked with my vet to get medical records, much more easily than I could have done.
Insurer: Spot
By: Mary Elizabeth Smith
Quick Payment
Clearly stated what they needed and paid within 1 day of approval of claim.
Insurer: Spot
By: Morgan Studer
Best insurance ever!
So very happy I got Pets Best insurance. I also thank my Vetinary office staff for filing the claims so fast after visit. My claims are processed, I’m notified that the claim is being worked on and within days the money is back in my bank account. It is the best insurance for your pets.
Insurer: Pets Best
By: Lorraine
Online got error message that the…
Online got error message that the characters in my address were incorrect I had to call to purchase the insurance
Insurer: Nationwide
By: KAC
easy to navigate website
easy to navigate website; offered 10% group discount; reliable insurer
Insurer: MetLife
By: Rick Hathaway