Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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So great!!!!
Before MetLife Pet Insurance I had another insurance. I have to say I have had nothing but the best experience with MetLife. The customer service people are extremely helpful and so very nice and the app is so extremely easy to use. I have recommended some of my colleagues to switch their pet insurance to MetLife. Thank you so much for being so great!
Insurer: MetLife
By: Lina Dworak
Fast and efficient!
We've always had a good experience with MetLife. Using the app makes it very easy to submit a claim and reimbursement usually comes within a week or two at the most.
Insurer: MetLife
By: Kathleen E.
Easy Claims
The claims process has been so easy thru the app! I simply snap a picture of the receipts and within 2-3 business days, we have the claim processed and the money back in our pocket. Thank you!
Insurer: MetLife
By: Stephanie
Quick reimbursement services.
Quick reimbursement services.
Insurer: Pumpkin
By: Alexandra
The process was so simple and…
The process was so simple and convenient to sign up!
Insurer: Nationwide
By: Hannah
Reimbursement received in timely manner.
Reimbursement received in timely manner.
Insurer: Spot
By: Christine C Zale
The whole process was very easy to do…
The whole process was very easy to do online. We received a very quick response and were happy with our reimbursement. What more could you ask from an insurance company?
Insurer: MetLife
By: Rebecca
Great company hassel free reimbursement
Great company hassel free reimbursement
Insurer: Pumpkin
By: Staci
The app makes it very easy to submit…
The app makes it very easy to submit claims and the reimbursements are very fast
Insurer: MetLife
By: Kenny Rose
MetLife Pet Insurance is the best!!
MetLife Pet Insurance is an honest company, I get all my questions answered and I’m reimbursed quickly, directly via Zelle to my bank account only a few days after I submit the necessary documents.
Insurer: MetLife
By: customer