Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Quick and Easy!
It was great that the vet emergency staff filed the claim while I was there with my dog and I knew what Trupanion was paying before I checked out.
Insurer: Trupanion
By: Billie
Mark was great
Mark was great. Found out what was the issue with our payment, and reported it. Very friendly, and helpful.
Insurer: Fetch
By: Leona Klajda
Good pricing and process for claims
Looking at coverage options is easy and straightforward! Prices are good and the claims we've submitted have been reviewed relatively quickly and payment issued promptly. No issues!
Insurer: ASPCA
By: Sarah Goff
It was very simple to submit a claim
It was very simple to submit a claim. Within days I got an approval and a check on the way.
Insurer: Fetch
By: Suzanne
Very good company
Very good company, quick in responding and/or payment
Insurer: Nationwide
By: alison
I was able to get my refund much sooner…
I was able to get my refund much sooner than usual .. very happy. It use to take at least 2 weeks for refund. Was very surprised.
Insurer: MetLife
By: customer
I filed a claim on Friday and received…
I filed a claim on Friday and received the money today, Monday. It was very quick and quite easy to use.
Insurer: Trupanion
By: Jamie M
Helpful and easy reimbursement process
Helpful and easy reimbursement process! Makes it easier to care for our pets!
Insurer: Spot
By: Jess M
Fast and so easy
I got paid back in 2 days from submitting my claim. It is so fast and easy to submit claims on the app. I love this insurance and it's been a real help to know I can get my dog the help they need.
Insurer: MetLife
By: Deborah Criden