Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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I can’t tell you how much I recommend
I can’t tell you how much I recommend getting pet insurance!!!!! MetLife has been fanfriggintastic! Cost is affordable and they have never denied a claim or given any hassle. Took a few times to get the submitting down, but just make sure you have all receipts and the SOAP notes from vet with relevant info and dates. Thanks for what you do, have done and will do. Rob R
Insurer: MetLife
By: Rob R
Easy Pet Insurance Process
It felt somewhat easy to pick out insurance for my pup; the different tiers were clearly explained so I felt like I was able to easily pick out the insurance that worked best for us.
Insurer: Nationwide
By: LW
Was easy
Was easy. Reps were great. Is my first claim. I. Very impressed and grateful.
Insurer: Healthy Paws
By: Mark
Fetch was great they pay within a week…
Fetch was great they pay within a week and no questions asked just send invoice and bam your paid
Insurer: Fetch
By: Mary Montoya
I recommend Fetch Pet Insurance
Easy to complete & submit information about my claim. Frequent status updates from Fetch Pet. Quick claim payment.
Insurer: Fetch
By: Barbara
Easy Navigation
The site was able to be navigated easily. The only issue I had is that I had previously requested a quote and when I attempted to retrieve the application through the link in that email, I encountered only a spinning wheel. I started and completed a new quote request.
Insurer: Nationwide
By: Pup
Jesus was informative and very helpful
Jesus was informative and very helpful. He was very sweet and patient with my many questions. The process was simple and quick. I was nervous about getting pet insurance for the first time and he made ready and a comfortable experience!
Insurer: Nationwide
By: Jennifer
Healthy Paws is GREAT
Healthy Paws processes all claims really quickly and with EFT the payment is in my account shortly after I make a claim . They rarely ask for additional documentation and they do NOT deny the legitimate claims they receive. If they have a question, they let you know and it is always easy to resolve. Over my life having dogs, I have used 2 other Insurance companies and Healthy Paws is FAR superior. Four Paw UP
Insurer: Healthy Paws
By: Karen Heald
First time experience
This is the first time we process a claim. The process was fast and easy. Embrace notifies us that the first claim might takes longer to process but it was just a few days before the claim was approved (teeth cleaning and one extraction). Shortly after, we had to go back to the vet 4 times for ears infection. All the visit claims were processed timely and we are satisfied with the result. Thank you Embrace helping when we need it the most!!!
Insurer: Embrace
By: Edgar Leung