Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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MetLife app is easy to use
MetLife app is easy to use. Self-explanatory and uploading the photos/files is easy. Response/reimbursement time was within 5-7 business days. Happy with the service.
Insurer: MetLife
By: Soj
Fast, easy and user friendly!
Navigating the quote process was super easy and I loved having the ability to customize deductibles, coinsurance, and the annual limit. It literally took me 5 minutes from start to finish.
Insurer: MetLife
By: Melanie Shaw
The process for a reimbursement isn’t…
The process for a reimbursement isn’t too long!
Insurer: Spot
By: Liz
Very quick and complete
Very quick and complete. Thank you!
Insurer: MetLife
By: customer
Pre approval
Pre approval, coordination with vet so they pay you and I don't have to submit receipts for reimbursement Coverage allows me to afford care for my dog. I couldn't otherwise. You are helping me save her life
Insurer: Trupanion
By: Barb