Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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I was so happy this insurance covered my claim so easily.
My dog got sick and ASPCA took care of my claims right away. I was so happy to have this insurance. Even though I had the deductible to pay, the rest I only paid 10%. What a relief in my time of stress
Insurer: ASPCA
By: Sue
This is where to be regarding pets insurance!
I have always received the claim refund in timely manner. The time on the phone when i called are very few minutes. I will continue to use these services.
Insurer: Nationwide
By: Luisa
Best pet insurance
My dog has a lot of vet visits. Without Nationwide I would definitely not be able to afford it. Nationwide has always been on top of the insurance claims and never gave me any issues with hidden fees that other insurance company's surprise you with when it comes to getting a payment taken care of. They have always taken care of the bill right away. Thanks Nationwide
Insurer: Nationwide
By: Sobha
Claims
Quick easy electronic claims process. Fast receipt of claim via direct deposit to my bank account. Thank you.
Insurer: ASPCA
By: Steve
Courteous,
Courteous, punctual, understanding, reimburse 90%! Thank you!!!
Insurer: Trupanion
By: Tarisa
Trupanion reimburses clients quickly
Trupanion reimburses clients quickly and provides easy to understand explanations regarding what is and isn’t covered in the policy. I have never had to fight or pester to be paid which at times when the insurance is necessary is extremely important. Any agent from Trupanion that I have spoken to has always been kind, helpful and compassionate. I would recommend Trupanion to anyone and I do ALL THE TIME
Insurer: Trupanion Canada
By: Kelly
Very fast processing of claims
Very fast processing of claims and love the no deductible payment for a repeat visit for a chronic problem.
Insurer: Trupanion
By: Ardele
Great customer service.
Great customer service. Quick payment of claims.
Insurer: Trupanion Canada
By: Sherri
Great service, great plan
Claim was processed in a timely manner. I really appreciate the electronic funds transfer process.
Insurer: Nationwide
By: Jim