Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Trupanion is the best pet insurance out there. I spent days researching all the options and we are very happy we chose Trupanion
Trupanion pet insurance is honestly the best out there. We have been pleased every time we need to use it. The trupanion express is fast and convenient and we pay our 10% at checkout without having the hassle of paying the entire bill then sending it in and waiting to be reimbursed. I only have positive things to say about Trupanion as they have never let us down. The relief just knowing our dog will never be denied a vet visit due to not being able to afford the vet visit or treatment is such a relief. After all our fur babies are family and they deserve the best.
Insurer: Trupanion
By: Cheri
Easy to work with
Embrace claims are paid quickly and without any problems.
Insurer: Embrace
By: Bernice
Speedy and accurate!
We turn in a variety of claims for our Daphne who has ongoing medications and occasional illnesses and the turnaround is always quick and we see the refunds promptly. Every Embracer we have had contact with has been kind and patient and seems to really enjoy helping pet parents. I always recommend Embrace to friends seeking to insure their fur kids!
Insurer: Embrace
By: Patricia
Great customer service, fast refunds , recommend highly
Easy paperwork process, fast response, me and my kitty are happy!
Insurer: Nationwide
By: Simon
Great customer service and very fast
Had nasal fungus. Bill exceeded $5k. Took 2 weeks to respond and embrace sent my money instantly.
Insurer: Embrace
By: Eric
Nationwide cares for my Doberman and me
Nationwide has been easy to work with since we signed up when our Doberman was a puppy. Since that time, he has been a challenge (obstruction, kidney issues, etc.), and we have never had a claim denied or questioned. I keep meticulous records and Nationwide is prompt with payment. We recently had to visit Texas A&M University for a laparoscopic procedure to neuter and tack Franklin's stomach, and insurance gave us piece of mind we were prepared to handle all medical expenses. We have the best plan possible, and I will never have another dog without insurance.
Insurer: Nationwide
By: Jennifer
Nationwide is terrific - could not be better
We've have animal companions for many years, but never took out insurance - I had imagined it being difficult and time consuming to make a claim and that lots of things would be excluded. It was only because of recommendations from a friend that we looked into insurance for our poodle puppy. We've had several claims already and Nationwide has been really great. It's very easy to make a claim and they process them like clockwork. At our choice, we have the payment go directly to our bank account. No checks in the mail. No delays. Just great service. My only regret is we didn't have insurance for our previous companions. Nationwide has been unbelievably great and the website is very good and easy to navigate, register with, etc. Nothing but good things to say.
Insurer: Nationwide
By: Michael
Quick payment for dental surgery claim.
I received payment for this large claim very quickly.
Insurer: Nationwide
By: Joan
My Yorkshire Terrier, REB, has had great attention and prompt response.
Reb, has had good care and prompt response from VPI. His leg operation and follow up were very expensive for both parties. VPI paid promptly for this entire procedure over 3 months.
Insurer: Nationwide
By: William
Prompt and fair
My little Evian is very happy and feeling in tip top doggy shape. Especially knowing that his mom got most her money back from Nationwide for the vet visit!
Insurer: Nationwide
By: Sandi