Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
Other Categories
To be determined bit on bright side....
Went with a middle vote because as far as I'm concerned I know nothing yet about nation wide insurance except the process for purchasing was easy and good fair pricing and well as far as the rest further review is in order when time do. I'll keep you posted. And also it's been a little confusing on the billing section not sure when it's due.
Insurer: Nationwide
By: Tamara Robinson
Remember in life what you pay for what…
Remember in life what you pay for what you get amazing service became a member few days ago submitted a claim for my puppy and got approved in few mins keep up the job remember customer service is the key I don’t care I am paying but when I get it back and I am protected my pet
Insurer: Embrace
By: Bobby Jagtiani
Streamline Process
MetLife Pet website is very user friendly, menu driven and requires very little input other than uploading documents. The claim review, approval, and payment processes are typically 3-5 days to complete.
Insurer: MetLife
By: Cissy Perkins
A claim was filed so easily using soap…
A claim was filed so easily using soap notes and invoices. Electronic deposit of covered expenses—super system!
Insurer: MetLife
By: Nancy B.
Very efficient with processing claim…
Very efficient with processing claim and payment.
Insurer: MetLife
By: Terri
Easy peasy
I sort of thought it was going to be difficult but it was so very easy! Thank you Spot Pet love your service
Insurer: Spot
By: Sandy
Great customer service
Great customer service, prompt response, very easy to use app for claims and quick payment processing.. highly recommend
Insurer: ASPCA
By: Elizabeth Contreras
Claim filed
Had to file a claim and received payment within a week. Claim was filed online and was very simple to file. Hopefully I won't have to file another claim but if I do, I feel confident it will be just as easy.
Insurer: Spot
By: Benjamin