Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


December 04, 2018

My wife and I can’t say enough good things about this insurance.

The process for filling the insurance was so easy and other than a hiccup with my banking information it was a breeze. So thankful we had this insurance.

Insurer: Nationwide

By: Billy

Useful
December 04, 2018

We are so greatful

Thank you for making this process so easy. It was one less thing to worry about after 3 vet visits and spending over 1,000 dollars. Thank you a million times.

Insurer: Nationwide

By: Giovanna

Useful
December 04, 2018

Great coverage and response time.

As a traveling photographer, Nationwide provides me a comfort level that no matter where I am in the US, my pal Mannie is covered. Whenever we have required care, Nationwide always has been quick to respond and never has delayed payment.

Insurer: Nationwide

By: Charles

Useful
December 04, 2018

Prompt processing of my claim

Nationwide promptly processed payment of my claim, I was reimbursed electronically and it was very easy to set it up :)

Insurer: Nationwide

By: Isabel

Useful
December 04, 2018

Great Service with prompt

Great Service with prompt payment. The new online service is very easy to use and communication on the process is prompt

Insurer: Trupanion Canada

By: Colin

Useful
December 04, 2018

The claims process has been fast

The claims process has been fast and easy from submission to receiving reimbursement. I'm very happy with Pet's Best.

Insurer: Pets Best

By: Nina

Useful
December 04, 2018

Easy to submit and Claim

Easy to submit and Claim, received the payment in 3 days

Insurer: Pets Best

By: Christina

Useful
December 04, 2018

Super easy to file claim

Super easy to file claim and reimbursement was quick.

Insurer: Pets Best

By: Debra

Useful
December 04, 2018

Pets Best claims process is so easy.

Pets Best claims process is so easy. The notifications are timely as well as payment. The explanation of benefits is clear. Without Pets Best, Ace's treatments would be a significant strain on our budget. I have recommended Pets Best to all my rescue friends and potential adopters.

Insurer: Pets Best

By: Raegan

Useful
December 04, 2018

service is prompt & courteous.

service is prompt & courteous. I like that vet's office handles claims & there's no paper work for me. not happy with premium increase but I guess it's necessary.

Insurer: Trupanion

By: Margaret

Useful

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