Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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A very easy way to put in the claim
A very easy way to put in the claim and quick payment which was very much appreciated !!!!!!!!!!!!!!!THANK-YOU!!!!!!!!!!!
Insurer: Trupanion
By: Jacqueline
Always prompt returns
Always prompt returns
Insurer: Trupanion Canada
By: Gary
Good insurance provider
Caring and professional Timely payments
Insurer: ASPCA
By: Marsha
Saved My Dog's Life
I got the top-tier insurance option because I'm a worry wart, and I'm so glad I did. My dog ate a bunch of raisins and the vet recommended a two-day hospital stay. The insurance had no problem issuing a reimbursement for this. I don't know what i would have done without it.
Insurer: Nationwide
By: Rachel
Incredibly fast, great customer service, very easy
Our cat had a 3,000 dollar surgery and we filed the claim and figo got back to us and approved the claim on the same day! Reimbursed us 100% and when we called their customer service line they were friendly and very helpful. We drained our savings for this surgery and Figo’s fast response has saved us!
Insurer: Figo
By: Michael
Great!
I’m so glad we have Nationwide. They were quick in paying my claims when my dog needed surgery. Thank you Nationwide.
Insurer: Nationwide
By: Lois
Always have been happy
Always have been happy with how quick I receive my money and plus you let me know you have the claim and that your working on it
Insurer: Trupanion Canada
By: Alison
Ease of the claims process
Ease of the claims process and the helpful assistance of your representatives and the quick evaluation and payment processing.
Insurer: Trupanion
By: Debra
My experience with Trupanion was “comforting.
My experience with Trupanion was “comforting.” When my pet is ill, I don’t want to argue or try to justify or explain vet procedures or costs to an insurance company. I like that Trupanion was fast in approving my claim with no hassles or headaches. The only thing I would have different is authorize direct deposit as opposed to having Trupanion send me a check. Thank you, Trupanion. You are truly sanity in this insane world.
Insurer: Trupanion
By: Stacey