Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Bad experience
Complex process... Too much time to receive payment ... Bureaucracy... Low value for the money... Received just small part of the expenses
Insurer: Nationwide
By: Leo
Easy to submit.
Easy to submit. Payment is quick and easy to understand!
Insurer: Pets Best
By: Renee
Easy and simple process
Your company makes this process very easy and simple. I appreciate that.
Insurer: Pets Best
By: Larry
Very pleased with claims process
I am very pleased how promptly Pets Best has responded to my claims and reimbursed me so quickly! Thank you!
Insurer: Pets Best
By: Joan
Quick response
Quick response and so easy to work with!
Insurer: Trupanion
By: Matt
claims are always processed
The claims are always processed quickly.
Insurer: Trupanion
By: Louise
Quick evaluation of claim
Quick evaluation of claim and payment was done immediately after.
Insurer: Trupanion
By: Shelly
It was only days
It was only days before I received my refund in the mail, it actually felt like the next day. It was almost like it came so fast I didn t know what to do with it.
Insurer: Trupanion Canada
By: Mike
My dog is getting healthy again
My dog is getting healthy again without the major cost burdening us mentally. Very Fast process. As expected for amount of $$ returned. No questions or long review time. Direct deposit is great.
Insurer: Trupanion Canada
By: Geoff