Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


January 21, 2018

Excellent feedback and communication with a caring company

Filed my first claim. The process was very easy, good feedback on the process of the claim, clear statement as to how everything was applied and speedy processing. Better than my personal health insurance. Process to sign up was very efficient.

Insurer: Pets Best

By: C.

Useful
January 21, 2018

Quick and easy reimbursement

Quick and easy reimbursement

Insurer: Trupanion Canada

By: Kayla

Useful
January 20, 2018

Great Service, Caring Staff

great company. Never have any issues with payment items, quick on refunds, great staff if you have to call. good rates

Insurer: Pets Plus Us

By: Suzy

Useful
January 20, 2018

Direct deposit

I'm so glad that she recommended direct deposit on my refunds instead of being mailed. Thank you!

Insurer: Trupanion

By: Charito

Useful
January 20, 2018

Everyone is so helpful

Everyone is so helpful and really make it a very easy process especially when you upset about your pet. Fast refund is helpful too😊😊

Insurer: Trupanion

By: Beverly

Useful
January 20, 2018

Quick claims processing with Bluepearl through Trupanion Express!

Quick claims processing with Bluepearl through Trupanion Express!

Insurer: Trupanion

By: Serena

Useful
January 20, 2018

Quick reimbursement and no hassles.

Quick reimbursement and no hassles.

Insurer: Trupanion

By: Nicola

Useful
January 20, 2018

FAST payment-

FAST payment-I wish human insurance would pay like this-very happy with Trupanion.

Insurer: Trupanion

By: Art

Useful
January 19, 2018

quick response

We always great immediate response for any questions we have about our claims and quick payment for any claim we send in.

Insurer: Trupanion Canada

By: Leonard

Useful
January 19, 2018

Easy

I called because I lost the check you sent me. I felt terrible and Jennifer made me feel better. She also asked how Emma was which I truly appreciated. The process to file a claim is so easy and convenient. Thank you.

Insurer: Trupanion

By: Laura

Useful

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