Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


January 21, 2019

Very happy with Nationwide Pet Insurance.

I am very happy I chose Nationwide for my Min. schnauzer 's medical insurance. It has been a life saver for him over the years. He recently was very ill with pancreatitis and was in hospital for 3 days. This was very serious and would have died if not treated quickly. Needless to say it was very expensive but Nationwide Pet Insurance saved the day and paid the claim as usual in a timely manner. I have had Shadow insured with them since he was five months old and he is now 14 years old. They have been wonderful all these years and really care about our pets and the care they need. Thank You Evelyn Brock A very happy customer

Insurer: Nationwide

By: Evelyn

Useful
January 21, 2019

Nationwide is the Angel of petparents

I've been a Nationwide "client", for nearly a decade and after having lost the love, life and light of my life, my 14 y/0 long Hair GSD, I was "adopted again" by another GSD angel, also a rescue, and of course,had her immediately covered by Nationwide. There are a lot of companies in the FC Insurance field but why go with an unproven comodoy when your dealing with the life of your furry child. There's no one I'd trust more and the admin staff of the vets all say Nationwide is the easiest to deal with. Submitting claims is easy as is reimbursements now the option of electronic deposits makes Nationwide truly the undisputed leader. Is Nationwide the least expensive, of course not but do you want to run the risk of trusting your FC's life to a fly-by-night company unprovien in the industry?- Not me

Insurer: Nationwide

By: Mark

Useful
January 21, 2019

Great pet insurance for anyone care about the pet

The claim process is painless!

Insurer: Nationwide

By: Sunny

Useful
January 21, 2019

Great and fast service.

NW is always there and processes claims quickly. Can you make the process easier? (on line, write-in claim form) so I can send an email with an attached, completed claim form and attached .pdf bet bill. I Submit my claims by email but I have to print out a form fill it out and fax it back to myself to send it in. Other than that I am very happy with Nationwide’s service.

Insurer: Nationwide

By: Theresa

Useful
January 20, 2019

Processed without delay

The receipts I have submitted were processed without delay. No issues. Very seamless process. Thanks!

Insurer: Pets Best

By: Diane

Useful
January 20, 2019

Easy and quick

The submission process was easy and the disposition was quick, within a few days was handled and payment received. Thank you.

Insurer: Pets Best

By: Joseph

Useful
January 20, 2019

Been with Trupanion for 10 years

We have been with Trupanion for 10 years. Our Aussie began having epileptic seizures when he was three years old. When we began submitting claims we mailed the claims in and received reimbursement checks in the mail. The process has been improved significantly with online claim submittal and direct deposit for claim reimbursement.

Insurer: Trupanion

By: Sumi

Useful
January 19, 2019

I don’t like the enormous rate increase as Bella has never been sick

Was a good plan and price until the price increase. Bella was spayed this year we were reimbursed quickly. I hope that is the only major event for her for many years since she is only 2 1/2 years old. If Bella is fortunate to be healthy for years it seems like we will be paying about $1,050.00 including the $250.00 deductible before we get a percentage of heartworm and tick control medication refunded. Not happy about the huge rate increase. I am considering checking out other companies.

Insurer: Nationwide

By: Diane

Useful
January 19, 2019

Has always been helpful

Has always been helpful and paid in a short time!!

Insurer: Trupanion

By: Susan

Useful
January 19, 2019

Worth it for the peace of mind

Easy. The vet and trupainon did it all. Now I just wait for the mail. Worth it for the piece of mind

Insurer: Trupanion

By: Taylor

Useful

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