Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


January 31, 2018

Took care of our claim quickly and professionally

My claim was paid quickly, gave me good service, I am very satisfied with Pets B.

Insurer: Pets Best

By: Toni

Useful
January 31, 2018

very helpful.

very helpful. And payment is quick

Insurer: Trupanion

By: Joy

Useful
January 30, 2018

Great company

They have covered all my expenses as they said they would. Never gave me a problem with any of the bills. Payment was quickly issued. Glad I have them in my corner.

Insurer: Embrace

By: Debra

Useful
January 30, 2018

The specialist answered my question...

The specialist answered my question but I wasn't happy with the fact that money was withdrawn from my account without warning. I understand my annual renewal but automatically taking from me when I wasn't prepared could have caused issues, financially.

Insurer: AKC

By: Tracey

Useful
January 30, 2018

Received payment quickly

Received payment quickly without the added stress of dealing with a sick pet.

Insurer: Trupanion

By: Linda

Useful
January 29, 2018

Great Insurance

Great insurance! Prompt payment. Thankful to have it

Insurer: ASPCA

By: Dina

Useful
January 29, 2018

Great company

I’m always paid out what’s agreed upon per my plan. Quick and friendly service

Insurer: Embrace

By: Gre

Useful
January 29, 2018

Every representative I have ever spoken with has been extremely friendly and so helpful.

Every representative I have ever spoken with has been extremely friendly and so helpful....also, I very much appreciate your quick response with payments regarding my dog's recent surgery....

Insurer: Trupanion

By: Doris

Useful
January 29, 2018

It was easy.

It was easy.

Insurer: Trupanion

By: Suzanne

Useful
January 29, 2018

never a problem paying eligable payments to the vet

never a problem paying eligable payments to the vet

Insurer: Trupanion Canada

By: Gary

Useful

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