Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


January 28, 2019

Easy as pie!

Nationwide claims process is very easy to complete, leaving me more time with my injured dog. The only downside is the amount of time to receive payment once the claim is submitted.

Insurer: Nationwide

By: Libby

Useful
January 28, 2019

So far I'm very pleased. Nationwide has been easy to deal with

I'm pleased so far. Submitting claims was easy, and payment was processed fairly quickly.

Insurer: Nationwide

By: JAMES

Useful
January 28, 2019

Mostly good, BUT...

You're VERY slow at paying, taking over a month, sometimes 2!

Insurer: Nationwide

By: Stephanie

Useful
January 28, 2019

Nationwide is on your side

Even though you have to pay upfront and wait for the claim to go through, you will be happy to know that a check will be coming soon. Your pets are worth it.

Insurer: Nationwide

By: Robert

Useful
January 28, 2019

love trupanions express checkout

My questions have been answered and I didn't have to wait along time on hold. I love trupanions express checkout at the vets office we just wait while they submit the invoice and within 15 min. to get the price I have to pay without having to pay the full invoice and wait to be reimbursed.

Insurer: Trupanion

By: Cheri

Useful
January 28, 2019

App is a breeze

Using the Pets Best App was a breeze. Took our pup on Friday morning, sent my receipt an hour after, via the app. On Saturday, we have received a response that our claim was being processed the. after 2 business days, we have received our refund...easy peazy! Thank you Pets Best.

Insurer: Pets Best

By: Maryann

Useful
January 28, 2019

My questions have been answered

My questions have been answered and I didn't have to wait along time on hold. I love trupanions express checkout at the vets office we just wait while they submit the invoice and within 15 min. to get the price I have to pay without having to pay the full invoice and wait to be reimbursed.

Insurer: Trupanion

By: Cheri

Useful
January 26, 2019

It was convenient

It was convenient & easy to upload documents needed. Reimbursement was given in a timely manner. Thanks

Insurer: Pets Best

By: Pam

Useful
January 25, 2019

Nationwide is the best

Thank you for reimbursing so promtly

Insurer: Nationwide

By: robyn

Useful
January 25, 2019

Thank you

I have LOVED working with Nationwide in the recent issues with my dog Bella. It has been a simple process submitting invoices with the VitusVet app then awaiting a reimbursement check within 60days. Thank you.

Insurer: Nationwide

By: Elizabeth

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.