Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Healthy Paws is a Life Saver - Literally
When I first brought my little guy, Bear, home I opted to purchase a pet insurance policy on the advice of a friend. After a lot of research, I decided to enroll Bear with Healthy Paws as their reputation was outstanding (at the time - on paper). I remember thinking at the time that I’d likely rarely, if ever, have a reason to use the insurance, but I felt better being protected. Boy, was I wrong. Turns out, Bear likes to chew/destroy everything under the sun. We had spent so much time/money puppy-proofing our home, and yet, he still found things to get into. On two different occasions (in a two-month period of time), his bad habit had serious consequences and Bear required emergency veterinary care, an invasive abdominal surgery and several follow-up visits due to chronic intestinal inflammation. While I was busy having Bear’s back and helping him to heal, Healthy Paws Pet Insurance had mine. Their app makes submitting claims a breeze. Their customer service is outstanding and available late into the evening for questions (and you always get a happy/helpful voice on the other end of the line – we all know how rare that is these days). A rep from Healthy Paws even reached out to me the other day simply to find out how Bear was doing, and if we needed anything. I was shocked – in the best possible way. I’ll be eternally grateful that Healthy Paws eased the financial burden and allowed me to access the best care for my baby. I’ll be a life-long client and will recommend them to everyone who will listen.
Insurer: Healthy Paws
By: Bryn
very good experience
Very smooth process
Insurer: Nationwide
By: Scott
So fast to response and is so hassel free. We love Nation Wide, it takes the stress out of vet visits.
Nation wide is the easiest insurance i have ever dealt with. Completely hassel free. Takes the stress out of having to go to the vet.
Insurer: Nationwide
By: Chelsea
I am amazed
I am amazed at how quickly my wellness claim was processed and my reimbursement received! I never dreamed it would all be handled so quickly! I fully expected a week or so before receiving my reimbursement, but it was only two days - WOW!! Thank you for your amazing service! I will most definitely recommend Pet's Best to my friends.
Insurer: Pets Best
By: Tessa
Without hassle
I was able to submit my claim right from my phone without a hassle. Payment was made within a day or so. Amazing service!
Insurer: Pets Best
By: Jean
great
i wish the returns were faster but i am very happy with the overall experience
Insurer: Nationwide
By: shawna
Great response and service!
My forst claim went very smooth. Processd fast, i only wish they has an app to do the paper work.
Insurer: Nationwide
By: Jason
Fast Reimbursement
Thank you for the quick reimbursement of my account. It is a little tough getting the information uploaded but I finally managed it.
Insurer: Nationwide
By: Zada
Very efficient and carriage company that pays quickly for the claims filed!! Thanks
Very efficient and caring company! Our payments for and injury and wellness if fast ! I love the ease of using your app to file claims Thank You Arlee Metcalf
Insurer: Nationwide
By: Arlee
Fast Processing and easy submittal
Thanks to Pats best insurance they’ve made the claim submittal process painless and easy. I can typically file a claim in under one minute I have a response within 3 to 4 days on payment of the claim and money back as allowed.
Insurer: Pets Best
By: Heidi