Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
Other Categories
Amazing!
My baby boy is not getting any younger and we recently decided to purchase insurance, given how expensive vet bills can get. A few months after purchasing insurance, Pancho decided to eat a foreign object, which caused him nausea, vomiting, diarrhea and loss of appetite. We spent an entire day at the vet, doing x-rays, an ultrasound and giving him IV fluids. He finally recovered, but the bill was considerable. I submitted all the invoices to Nationwide and they processed it very quickly and sent us the check for the total amount covered under the insurance...no questions asked, no hassle, no issues and super quick. I am a happy customer with peace of mind :)
Insurer: Nationwide
By: Cynthia
Prompt, easy reimbursement!
Since we started, Nationwide has electronically credited our account with reimbursements, it couldn't be easier, and it's always prompt. Very satisfied customer.
Insurer: Nationwide
By: Andrew
Peace of Mind
Having the Nationwide coverage provides peace of mind for pet treatment. We have no hesitation in providing care for our poodle. Turnaround time is very fast—from sending claim form to receiving direct payment to our account. Very pleased with service!
Insurer: Nationwide
By: Judy
Great customer service, easy to understand, prompt action.
This company has been very easy to work with with my dog's torn acl repairs. They covered claims as promised, promptly. The online system is easy to use to check claim status. My only reason for not rating it 10/10 is that the annual premium is high compared to other insurance companies that friends and clients use.
Insurer: Embrace
By: Jessica
I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion.
I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion. My dog was very sick and unfortunately didn’t not make it home. It was a very smooth and easy process to deal with Trupanion. There were no questions in regard to treatment and paid the hospital promptly which would mean I was not $4000 out of pocket. I highly recommend them.
Insurer: Trupanion Canada
By: Victoria
I do wish I could’ve paid my pet’s insurance for the year in one transaction.
I do wish I could’ve paid my pet’s insurance for the year in one transaction.
Insurer: Trupanion
By: Diego
More direct pay networks!
More direct pay networks! :)
Insurer: Trupanion
By: Lincoln
I do wish I could’ve paid my pet’s insurance for the year in one transaction.
I do wish I could’ve paid my pet’s insurance for the year in one transaction.
Insurer: Trupanion
By: Diego
Very happy with Pets Beat Ins!
Claims are always processed immediately, refund check within a week of submission. Highly recommend this Insurance
Insurer: Pets Best
By: Regenia
trupanion has been with us throughout Sukis' illness processing payments is quick repayment of drug cost is quick to arrive.
trupanion has been with us throughout Sukis' illness, processing payments is quick, repayment of drug cost is quick to arrive.
Insurer: Trupanion Canada
By: Joanne