Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Outstanding results
The claim process was easy and I was paid without a hitch. Great company. Phone rep was really nice and very helpful
Insurer: Nationwide
By: Kathy
Willhelm is doing fine. Hehas an allergen that is bothering him until we isolate the issue.
The response and support from VPI has been very helpful. Processing claims is quick and convenient. Thanks!
Insurer: Nationwide
By: Gary
Great
It was nice not worrying about such a large vet bill. Getting the reimbursement was a great help in taking care of my dog properly.
Insurer: Nationwide
By: Carolyn
Claim paid
This was the first time submitting a claim (or 3) and I was very worried at first about it being denied or taking forever and having to fight with it after all the horror stories I've heard regarding pet insurance, but none of this was the case. Claim was easy to send, paid in a timely manner and eob's/claim progress were easy to follow.
Insurer: Nationwide
By: shayna
Easy claim filing
I was delighted to know that I could file my claims for Taffy via e-mail and then do a digital transfer of the transaction directly to my bank account. Really quick service that way. Leaves smiles on faces!!!
Insurer: Nationwide
By: John
Very Good Experience
My claim was processed very quickly and I received reimbursement electronically which allowed me to pay my credit card before any interest charges and fees were accumulated. It was really a hassle-free experience.
Insurer: Nationwide
By: Vanessa
Wonderful, Quick Service
Wonderful, quick service. Their website is easy to use and their staff is excellent. Their waiting time to answer the phone when you call has always been right away. Also, their finalization of any payment is very timely.
Insurer: Embrace
By: Sandra
Claim process was effortless
Claim process was effortless and I received payment in a timely fashion.
Insurer: Trupanion
By: Michele