Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
Other Categories
Embrace did a great job
My experience with claim filing was excellent. Embrace processed the claims very quickly and when complete my reimbursement went directly in my bank. Never had a single issue during the whole process.
Insurer: Embrace
By: Kevin
Good phone experience
Good phone experience, and quick action on claims.
Insurer: Trupanion
By: Kathleen
Experience has been good
Although I am still waiting on a claim over a week. My experience is been really good and prompt service.
Insurer: Trupanion
By: Laurie
Fast and easy
Fast and easy claim service. thank you Trupanion a million!!!
Insurer: Trupanion
By: Catherine
A sense of calm
I have a sense of calm when my dog is sick that trupanion will make putting a claim in as painless as it can be so that I can ensure my dog gets all the care he needs for a long and healthy life. thank you Trupanion for making the process quick and easy!
Insurer: Trupanion
By: Melissa
Claim appealed and paid very quickly
Oskar had surgery on his leg, he is only 7-8 months old. This was first denied but after I send in his medical records from his surgeon it was quickly overturned and I received payment. It was wonderful!
Insurer: Nationwide
By: Pamela
Easy to file a claim
It's so easy to file a claim and payment is so quick.
Insurer: Trupanion
By: Amelia
Wish it was for humans too
I'm ready to 10 because I never have any problem with him getting reimbursed for his medicine no questions asked no phone calls no hassle the money is automatically deposited and I appreciate the fast claim service and the fact that they truly do care about my pet I would highly recommend them to a human if they offered it for people
Insurer: Trupanion
By: Michael
Online submitting is convenient & simple.
Online submitting is convenient & simple.
Insurer: Trupanion
By: Angela
First time with pet insurance, it’s worth everything
We had a Rottie before this one and he unfortunately passed from stage 4 soft tissue sarcoma at the age of 2 and the chemo therapy and radiation took a huge toll on us financially, while going through the process, I was recommended ASPCA by one of the Drs. At Mississippi State Vet and even though it wouldn’t help our current situation, it would help in the future. Filing a claim is so easy, just take a picture and upload, and getting refunded is quick as well.
Insurer: ASPCA
By: Jonathan