Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Animal hospital claim
Quick transaction, staff was very helpful in assisting with claim over phone.
Insurer: Embrace
By: Konstantinos
Easy processing and quick refund.
I was very impressed with how easy the process was and the fast turn around time for my reimbursement
Insurer: Nationwide
By: Grace
Excellent customer service with quick turn around for claim payments
Excellent customer service with quick turn around for claim payments
Insurer: Trupanion
By: Pamala
Excellent service
Excellent service, prompt claims payment. Trupanion has been a godsend for our beloved pet and our family.
Insurer: Trupanion
By: Peter
Monthly premiums are reasonable.
Monthly premiums are reasonable. Claims are easily filed and payment is prompt
Insurer: Trupanion
By: Ruth
ClaimsProcess
The process for submitting a claim and obtaining the payment is very efficient and easy.
Insurer: Nationwide
By: Jean-Marie
Quick,responsive, user friendly!
I find Embrace quick and responsive and easy to use and payment is received in a timely manner, well worth the money.
Insurer: Embrace
By: Connie
Easy process to submit and receive payment for claim.
Nationwide has an electronic process to submit a medical claim and receive the reimbursement immediately after approval. This makes this most efficient with the least manual handling. Lastly, they review and communicate claim results in a timely manner. This is my first time with any Nationwide product and I am very satisfied.
Insurer: Nationwide
By: Mary
Pets Best really is the BEST! Fast review of claims and super fast payment!!
I have had two occasions to submit a claim for my Cocker Spaniel, Cooper. On both occasions, the processing of the claims was fast and efficient and the payment was super fast directly to my bank. I give PetsBest the highest marks possible for customer service.
Insurer: Pets Best
By: william