Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Great Service!
Great communications. Reimbursement is quick and easy!
Insurer: Nationwide
By: Jay
best decision i made
best decision I made was to get pet insurance for my pup. turned out she has a food allergy, but before finding out, had spent plenty at the vet. The insurance covered 90% of the cost and now that she is on a special diet, they also cover her food. it is so easy to submit a claim and get reimbursed.
Insurer: Nationwide
By: Crystal
THANK YOU! Our pup would not be with us today if we did not have ASPCA Pet Health insurance.
THANK YOU is not enough for how grateful we are to have ASPCA insurance on our 1 year old dog. She has many health issues and we would have had to make a heartbreaking decision if we had not had ASPCA insurance. Very affordable, the ease of filing claims and fast turn around on reimbursements is amazing. Thank you!
Insurer: ASPCA
By: LAuri
Turned around quickly and smoothly
Each submission has been turned around quickly and smoothly. The explanation of benefits is clear and easy to understand. It is a shame my personal medical insurance doesn't work this way!
Insurer: Pets Best
By: Joan
Very fast reimbursement
Very easy to file a claim and very fast reimbursement.
Insurer: Pets Best
By: John
Simple process
Our little girl had a very distressing cough, took her to her Vet, came home with the receipt, completed the online claim form, submitted both electronically and 2 weeks later the remittance was in my account.
Insurer: Pets Best
By: Gregory
You responded in a timely manner
You responded in a timely manner. My expect check went towards my deductible. I totally understand and am in agreement.
Insurer: Pets Best
By: Lisa
Fast claim handling
Fast settlement of claims. Almost entirely handled electronically, other than signing the claim form.
Insurer: Nationwide
By: Mark
Easy process
The ability to e-mail in the form and have payments direct deposited make it a very easy & simple process.
Insurer: Nationwide
By: Cheryl
Great service and response
Good turn around time on reimbursement. I got an immediate response when I had a question and it was resolved.
Insurer: Nationwide
By: Joanne