Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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I didn't have to do anything
I didn't have to do anything to submit claims or receive payment. My vet's office submitted and Trupanion processed the claim within one day and I got a cheque the following week. This is a great service!
Insurer: Trupanion
By: Katy
I have always admired and appreciated everyone at Trupanion.
I have always admired and appreciated everyone at Trupanion. When my miniature poodle had to be euthanized in 2017, I was amazed at the speed of my check to reimburse covered expenses for her illness.
Insurer: Trupanion
By: Linda
Very easy to deal with
Comprehensive, very easy to deal with, great customer service and pays on time and without any nonsense.
Insurer: Trupanion
By: Christopher
Friendly service
Not just the claims experience but entire package. Very friendly service, easy user interface and great flexible rates.
Insurer: Trupanion
By: Alex
Wish I had pet insurance on my other pets!
Very pleased with the prompt payment of claims
Insurer: Nationwide
By: Tina
Nationwide pet insurance is great. It is better than my medical insurance.
Nationwide, is quick with repayments and gives detailed explanations of payment. I wish my medical insurance would be so good.
Insurer: Nationwide
By: Tom
Great insurance to have for y our pet
After you send the claim for your pet to Nationwide and after they review it, after a few weeks, you will get your reimbursement.
Insurer: Nationwide
By: Joni
Fast easy and approved without issue.
Fast easy and approved without issue. This is why I have insurance through Trupanion.
Insurer: Trupanion
By: Henry