Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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My dog got a free month of insurance!
My dog got a free month of insurance when he came home from the Shelter. New puppy into a home with crotchety old dogs resulted in a quick case of "football face" and emergency vet visits. It was nice to have the insurance, and they paid promptly when I filed the claim online.
Insurer: AKC
By: Karen
Easy Payment
Always a simple and easy process when I am at my vet!
Insurer: Trupanion
By: Ann
Great communication
My vet's office submits my claims and within seven days I receive my reimbursement. I also receive emails from Trupanion keeping me informed of where we are in the process.
Insurer: Trupanion Canada
By: Bonnie
Satisfied customer
Quick response quick payment
Insurer: Trupanion Canada
By: David
Easy as pie
My dog hurt her paw and the cost was over 1200.00. Insurance paid over 1000.00 of that bill. Easy to file. 2 thumbs up
Insurer: Nationwide
By: Delanie
Good plan, exellent service once one gets up and started.
Excellent plan and service, but transferring reimbursements to checking account is al little cumbersome.
Insurer: Nationwide
By: valerie
Max’s cruciate surgery
The overall process and assistance from Nationwide has been a great experience. The most difficult part of my claim was being able to track exactly what vet records were received as this was not clear without having to call the customer service team. They were great at providing information though. The payment process was very easy and seamless which was awesome.
Insurer: Nationwide
By: Courtney
1st claim. easy and fast
no issues no delays
Insurer: Nationwide
By: mariette
Excellent service!
My recent claim was processed quickly and I received payment promptly.
Insurer: Nationwide
By: Aleta
Easy and great
Really easy to file claims and easy to accept payments.
Insurer: Nationwide
By: Vishwanath