Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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getting reimbursed
I have to say the fact that I can submit by email and get electronic payment in almost a week is a MAJOR improvement from what it use to be. Sadie needed surgery that we just couldn't afford. With getting the reimbursement for almost all of it was a life saver.
Insurer: Nationwide
By: Amanda
Easy!
Its so easy to fill out a claim, and the money is back in your bank account very quickly!
Insurer: Nationwide
By: Caitlin
Rapid payment of Claim
The payments arrive very quickly and I like the electronic payment option.
Insurer: Nationwide
By: Pamela
Thank You!
Was very surprised to learn my puppy had dental issues due to her baby teeth not falling out. Filing the claim and being reimbursed was so quick and easy. Thank You!
Insurer: Nationwide
By: Doreen
Good service on policy
Payments were sent promptly and for the correct amounts
Insurer: Nationwide
By: Barry
Keep up the good work
The only thing I have issue with is that it takes a while for me to receive the check via mail i know i have a better and faster way to do thru direct deposit. I may have to consider it in the future. I also like the vitusvet app, very convenient.
Insurer: Nationwide
By: Helen
Such a relief
This is my first time having Pet Insurance. And I’m so happy I did it. Having the security for when an emergency happens makes everything so much better. Vet bills are expensive! I can afford a monthly payment but can not afford an unexpected large Vet bill. The claim was processed within a few days and in my bank account a day or two after that! I’ve recommended this to anyone and everyone that has pets
Insurer: Nationwide
By: Brooke
No problems at all
Very easy to submit a claim through the app. Very responsive. The last claims I put in were processed and I had the money in my account with 10 days.
Insurer: Nationwide
By: Christine
Wellness
I signed up for direct deposit and did not know I had to authorize claim it every time
Insurer: Nationwide
By: Kimberly
You helped save me money on the vet bill.
I took Ginger in for her yearly check up and rabies shot. Nationwide covered the cost of the exam and her one year prescription for Heartguard. No problems filing my claim and had my check within the promised time.
Insurer: Nationwide
By: Mark