Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Awesome help
Awesome help
Insurer: Trupanion Canada
By: Linda
Because we get to speak to people that are just as passionate about pets as we are.
Because we get to speak to people that are just as passionate about pets as we are.
Insurer: Trupanion Canada
By: Tracy
Trupanion is the best!!
Best insurance company Iâve ever dealt with! Fast, efficient and very friendly
Insurer: Trupanion Canada
By: Deborah
Simple and easy
Easy sign up, reasonable price, knowledgeable staff, complete coverage.
Insurer: Trupanion Canada
By: Chris
Have had exceptional service over the past 17 years.
Have had exceptional service over the past 17 years. Am often asked when visiting the vets office if I work for Trupanion because I always recommend your company.
Insurer: Trupanion Canada
By: Teresa
A Great Insurance Provider for your pet
Trupanion is the best! I have just completed my second claim and found the employees to be over the top and helpful. My second claim was initially declined which I found strange so I sent an email questioning the result. Again, the employees were respectful and willing to review. On review, my claim was covered!
Insurer: Trupanion Canada
By: Karen
Customer service is the best.
Customer service is the best. Very sympathetic towards your issue and pet
Insurer: Trupanion
By: Debbie
Good insurance friendly helpful and sound like they are always happy to hear from you.
Good insurance, friendly, helpful and sound like they are always happy to hear from you.
Insurer: Trupanion
By: Kelly
I like how no matter what time of day I call trupanion I can rely on someone to pick up the phone and talk to about any situation with my pet insurance ??
I like how no matter what time of day I call trupanion, I can rely on someone to pick up the phone and talk to about any situation with my pet insurance ??
Insurer: Trupanion
By: Herlinda