Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified May 03, 2023

Highly recommended

I felt highly appreciate and all mu doubts where answered.

Insurer: Trupanion

By: Brenmarie

Useful
Verified May 03, 2023

Good experience!

All questions were answered promptly and good information provided.

Insurer: Trupanion Canada

By: Cynthia

Useful
Verified May 03, 2023

Exceptional service

Exceptional service

Insurer: Trupanion Canada

By: Vera

Useful
Verified May 03, 2023

Friendly and helpful

Friendly and helpful

Insurer: Trupanion Canada

By: Lisa

Useful
Verified May 03, 2023

easy and fast

easy and fast

Insurer: Trupanion

By: Mel

Useful
Verified May 03, 2023

Easy process customer care is always helpful.

Easy process, customer care is always helpful.

Insurer: Trupanion

By: Chris

Useful
Verified May 03, 2023

Excellent service

Excellent service

Insurer: Trupanion

By: Bobbi

Useful
Verified May 03, 2023

Great customer service and rapid payments

Great customer service and rapid payments

Insurer: Trupanion

By: Kristyn

Useful
Verified May 03, 2023

I have been with this co.

I have been with this co. for 7 years and whenever I call, they are so helpful

Insurer: Trupanion

By: Rose-Marie

Useful
Verified May 03, 2023

Positive sign up! ????

Rachel was very helpful and patient. She answered all my questions.

Insurer: Trupanion

By: Gina

Useful

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