Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified May 08, 2023

Really easy to deal with

Dealing with Furkin has been really easy and if I need to speak with someone, they are really helpful and nice.

Insurer: Furkin

By: Lynn

Useful
Verified May 08, 2023

Happy Customer!!

Because of the ease of application and the great communication and great service. I had heard great things about this company.

Insurer: Trupanion Canada

By: Adrienne

Useful
Verified May 08, 2023

Satisfied

Reasonable quotes .. and very friendly staff

Insurer: Trupanion Canada

By: Trudy

Useful
Verified May 08, 2023

Customer service is always Fantastic!

Customer service is always Fantastic!!!!!

Insurer: Trupanion

By: Scott

Useful
Verified May 08, 2023

I appreciate how easy it is to deal with Trupanion representatives.

I appreciate how easy it is to deal with Trupanion representatives. They are pleasant and prepared to help me resolve my concerns or questions.

Insurer: Trupanion

By: Sharon

Useful
Verified May 08, 2023

Love Trupanion and your customer service is beyond awesome.

Love Trupanion and your customer service is beyond awesome.

Insurer: Trupanion

By: Pamela

Useful
Verified May 08, 2023

recently submitted a number of claims.

recently submitted a number of claims. two $750 claims were initially rejected. i dont really follow-up/review the work of people i work with but after having to follow-up with you on this i am no longer confident i can trust your decisions and process and would not recommend anyone i cant trust to a friend or family member.

Insurer: Trupanion

By: Jesus

Useful
Verified May 08, 2023

Last claim for Bonnie

Representative was very helpful with my claim and expressed their sorrow at our loss.

Insurer: Trupanion

By: Debra

Useful
Verified May 08, 2023

Great experience overall.

The gentleman who helped me was extremely knowledgeable, kind, and answered my questions.

Insurer: Trupanion

By: Adrienne

Useful
Verified May 08, 2023

They have given me good service for years

They have given me good service for years

Insurer: Trupanion

By: Carleen

Useful

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