Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Really easy to deal with
Dealing with Furkin has been really easy and if I need to speak with someone, they are really helpful and nice.
Insurer: Furkin
By: Lynn
Happy Customer!!
Because of the ease of application and the great communication and great service. I had heard great things about this company.
Insurer: Trupanion Canada
By: Adrienne
Satisfied
Reasonable quotes .. and very friendly staff
Insurer: Trupanion Canada
By: Trudy
Customer service is always Fantastic!
Customer service is always Fantastic!!!!!
Insurer: Trupanion
By: Scott
I appreciate how easy it is to deal with Trupanion representatives.
I appreciate how easy it is to deal with Trupanion representatives. They are pleasant and prepared to help me resolve my concerns or questions.
Insurer: Trupanion
By: Sharon
Love Trupanion and your customer service is beyond awesome.
Love Trupanion and your customer service is beyond awesome.
Insurer: Trupanion
By: Pamela
recently submitted a number of claims.
recently submitted a number of claims. two $750 claims were initially rejected. i dont really follow-up/review the work of people i work with but after having to follow-up with you on this i am no longer confident i can trust your decisions and process and would not recommend anyone i cant trust to a friend or family member.
Insurer: Trupanion
By: Jesus
Last claim for Bonnie
Representative was very helpful with my claim and expressed their sorrow at our loss.
Insurer: Trupanion
By: Debra