Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Amazing
Easy and efficient
Insurer: Trupanion Canada
By: Joann
Because the agent was pleasant and helpful
Because the agent was pleasant and helpful
Insurer: Trupanion
By: Stacey
Followed through and helped with all concerns.
Followed through and helped with all concerns.
Insurer: Trupanion
By: Nasha
Great Trupanion Experiences
Great coverage, easy claims process.
Insurer: Trupanion
By: BRIAN
Great start with Trupanion
I think the evaluation of my claims has been fair and their recent willingness to cover an unexpected array of tests for a mysterious cause has been really terrific. She finally has a diagnosis and we have a plan to take care of her properly. This is the first time I've had insurance for one of our dogs, and it was a good idea. I'd recommend Trupanion to a friend, yes.
Insurer: Trupanion
By: Jane
Sarah provided us with helpful professional and quick service.
Sarah provided us with helpful, professional and quick service. We truly appreciate it!
Insurer: Trupanion
By: Beth
the experience I had in deciding which program to choose was wonderful.
the experience I had in deciding which program to choose, was wonderful. Max was helpful, clear and present when she answered my questions and desires.
Insurer: Trupanion
By: Carole
Trupanion had been amazing.
Trupanion had been amazing. I feel confident when going to the vet when my dog is sick and instead of finances I can focus on caring for my dog!
Insurer: Trupanion
By: Stesha
Pleased
As this was my first claim I was feeling skeptical about the process. I am pleasantly surprised and impressed with the service of Trupanion.