Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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So happy I got the service
Always fast smooth claim processing. No surprises no mistakes. Been excellent to deal with. So happy. I got the service.
Insurer: Trupanion Canada
By: Jan
Great service as always
Great service as always
Insurer: Trupanion Canada
By: Debbie
Lovingmypet
My claim was handled quickly and very professionally and I was kept informed as the process progressed. Thank you to everybody involved. I always recommend Trupanion to anyone who asks me about pet insurance.
Insurer: Trupanion Canada
By: Lynda
Feeling satisfied and grateful!
Submitted the invoice and the answer came clear and fast! Thank you!
Insurer: Trupanion Canada
By: Murilo
The Joy of Interacting with a Polite, Re
The agent who took the call .. processed the information.. answered the questions and executed the contract was superb ! Professional .. helpful⦠knowledgeable.. and patience
Insurer: Trupanion Canada
By: Mary
The woman I spoke with at Trupanion was very kind and helpful.
The woman I spoke with at Trupanion was very kind, and helpful. I have always experienced people going over the top to help me. It almost feels as though they know my pet. ??
Insurer: Trupanion Canada
By: Dawn
Because itâs a great pet insurance company when you talk with staff over phone you can hear in their voice they love their jobs??and customer service is amazing!
Because itâs a great pet insurance company when you talk with staff over phone you can hear in their voice they love their jobs??and customer service is amazing!!!
Insurer: Trupanion
By: Denise
Can always count on Trupanion for fast convenient and friendly service.
Can always count on Trupanion for fast, convenient and friendly service.
Insurer: Trupanion
By: Michele