Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Heathypaws has a great company ABSOLUTLY !!
Heathypaws has a great company. They are responsive and caring. Easy to work with.
Insurer: Healthy Paws
By: William Moretti
The Sonnet agent is friendly
The Sonnet agent is friendly, good experience, know exactly how to answer my questions. I am really satisfied with what I got from the quote.
Insurer: Sonnet
By: Hung Tran
Fabulous customer support
Fabulous customer support! Great coverage. Our 14 yr oldGoldenDoodle should have worked for Maxwell Smart or Deputy Dog. Her nose will lead her everywhere which has landed her in the ER too many times. Healthy Paws was there to keep our peace of mind and out of financial debt! Have recommended them several times and will continue to do so. I thank them for making healthcare affordable and giving my dog 14 amazing years!
Insurer: Healthy Paws
By: heischindlaol.com
Easy and trustworthy
The process to fill a claim is easy and responses are quick, clear and succinct. Reimbursement allowances are sensical and they seem to care about getting the reimbursement processed as soon as possible.
Insurer: Healthy Paws
By: Denisse Meza
CHEAP INSURANCE FOR CHEAP CUSTOMER SERVICES !!
You may pay cheap for Sonnet insurance compared to bigger power houses like Desjardins Assurance but rest assured that quality service is not included in the cheaper insurance price, hence to low fees. Had the most unprofessional and unqualified insurance experiences trying to fill a claim. Very disappointing, I DO NOT RECOMMEND SONNET INSURANCE TO ANYONE WHO VALUES PEACE OF MIND !! I learnt my lesson so you don't have to . Pay more with DESJARDINS INSURANCE and sleep well at night knowing you have qualified insurance agents ready to help, NOT LIKE AT SONNET. SONNET INSURANCE-If you care to see my review, please contact me, we need to chat.
Insurer: Sonnet
By: Melissa Lalonde
Healthy Paws is incredible!
Healthy Paws has never failed us during our 10+ years of coverage for our pitty. The pricing and coverage choice are reasonable, the process submitting claims is simple and the quick payout is extraordinary!
Insurer: Healthy Paws
By: Lisa
Aileen
I worked with Aileen and she was very helpful and answered all my questions. Her Customer Service was great
Insurer: Fetch
By: Janet
Peace of mind!
The website is very easy to use, and claims are processed quickly! It allows me to focus completely on my pet and her health needs and not have finances be my first concern.
Insurer: Pumpkin
By: KH