Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Wonderful experience
Transferring my cat's insurance from her adoption organization to me was so quick and easy! I had a wonderful experience speaking with Janet; she is so friendly, explained everything clearly, and made the process efficient and enjoyable. I'm no longer anxious about struggling to pay vet costs if anything happens to my fur baby. Thank you Janet and The Furkin Care Team!
Insurer: Furkin
By: Katharine
Trupanion Best Choice for Pet Insurance
Always good. Very quick turnaround and response. Thank you!
Insurer: Trupanion Canada
By: Holly
Pet insurance made easy!
Submitting a claim is so simple. My veterinarian processes everything online to Trupanion, and receives confirmation immediately. My time and focus is spent on what matters most.....my dog.
Insurer: Trupanion Canada
By: Cindy
Excellent services
Excellent services
Insurer: Trupanion
By: Melinda
Great service and great policy for both of my pets highly highly recommend to anyone
Great service and great policy for both of my pets highly highly recommend to anyone
Insurer: Trupanion
By: Valerie
It's always quick and seamless
It's always quick and seamless
Insurer: Trupanion
By: Kaela
Great Experience With Trupanion
The agents are professional, knowledgeable and friendly and try to help the customer.
Insurer: Trupanion
By: Karyn
Easy!
Lemonade insurance made filing a claim and getting money for the bill quick and easy!
Insurer: Lemonade
By: Darielle
Best Insurance Ever
Heathy Paw's Insurance is the best out there. I did my research prior to signing up with them and couldn't be happier. I have unfortunately had to use my policies a couple of times this year. Both times the claims were so easy to complete and any questions were answered quickly. It took less than a week and a half to obtain my insurance refund, that's amazing! Also, they had followed up to see how my dog was doing after her oral surgery. This just shows the level of service you get from this Company. Everyone at Healthy Paws in my experiences with them, is wonderful, caring and considerate. Though I hope never to need again, it's calming and reassuring to know Healthy Paw's Insurance is there for me if it's needed. I would highly recommend this company for your pet's needs.
Insurer: Healthy Paws
By: Lucille
Best Pet Insurance
I have to say Trupanion has been the most valuable insurance policy that I've ever purchased. I purchased it when my Maggie was very young at the advice of my vet. Now that my sweet girl is a little old lady I have counted on Trupanion more and they have been there for us the whole way. Maggie is now almost 16 and I know I can count on Trupanion to help with senior health issues. They even helped pay for prescription food. TRUPANION IS THE BEST! THANK YOU THANK YOU SO MUCH!@@