Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Trupanion has been great
Trupanion has been great! They are quick to process claims and have answered all of my questions/concerns.
Insurer: Trupanion
By: Vicky
I find Healthy Paws to be easy to use…
I find Healthy Paws to be easy to use when submitting a claim, quick in the response time from sending in the claim to receiving a reimbursement and it is a pleasure talking to a real person when I have a question,
Insurer: Healthy Paws
By: Denise Fields
i like the service
i like the service, plus when you need help they help .
Insurer: Pumpkin
By: Raymond
Helpful
How understanding and helpful the person that helped me was
Insurer: Trupanion
By: Kaylyn
I cannot say enough good things about…
I cannot say enough good things about this insurance. Bentley was diagnosed with a spinal tumor. It came out of nowhere; from one day to the next, he was unable to walk. Through all the pain, it took only two days after submitting my claim to receive the refund, and without us even calling, they removed him from the policy. Thank you, Nationwide!
Insurer: Nationwide
By: Sandra Collins
Great customer support and answered all…
Great customer support and answered all my questions
Insurer: Fetch Canada
By: David
Amanda was super helpful and got my…
Amanda was super helpful and got my issue resolved in a couple of minutes!
Insurer: Fetch
By: Ridhima Amruthesh
Easy to submit and prompt payment
Easy to submit and prompt payment! Thank you!
Insurer: Spot
By: Beth F
Josh Sabado made the ins and outs of…
Josh Sabado made the ins and outs of pet insurance easy to understand and was very helpful in getting our pet policy started.
Insurer: Fetch
By: S M