Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

70,435 total


February 21, 2018

Trupanion is the best insurance company

Trupanion is the best insurance company that I do business with...bar none!

Insurer: Trupanion

By: Carolyn

Useful
February 21, 2018

Very helpful kind!

Very helpful, kind!

Insurer: Trupanion Canada

By: Marlene

Useful
February 21, 2018

Excellent service.

Excellent service. Wilsh everyone knows about Trupanion

Insurer: Trupanion Canada

By: Rafael

Useful
February 21, 2018

Nikki was excellent

Nikki was excellent but my last claim with Trupanion did NOT go well.

Insurer: Trupanion Canada

By: Gavin

Useful
February 21, 2018

Wonderful customer service!

Wonderful customer service!

Insurer: Trupanion

By: Amy

Useful
February 21, 2018

I Love Trupanion!

I Love Trupanion!!! I Highly Recommend Trupanion for Pet Insurance!!!!

Insurer: Trupanion

By: Sherry

Useful
February 21, 2018

Recommend Trupanion to family and friends.

I have always recommend Trupanion to family and friends. Thank you for always being there for our furry family member.

Insurer: Trupanion

By: Shirley

Useful
February 21, 2018

Keep up the good work!

Keep up the good work! It’s a pleasure to speak with someone in the US that is both helpful and smart.

Insurer: Trupanion

By: Randi

Useful
February 21, 2018

Extremely kind and helpful in every way.

Every person I've spoken to had been extremely kind and helpful in every way.

Insurer: Trupanion

By: Billie

Useful
February 21, 2018

So nice and compassionate.

Mel, as are all of your people who answer the phone, are so nice and compassionate. Thank you.

Insurer: Trupanion

By: Marion

Useful

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