Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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Best decision I ever made.
Could not be happier with the decision to get Embrace when we rescued Daphne, our Great Dane. We've utilized the insurance many times over the last several years and it has been a pleasure to see how easy and painless it is. The people could not be friendlier or more helpful. You will not be disappointed.
Insurer: Embrace
By: MICHAEL
Good to work with
Embrace is very easy to work with. I wish people health insurance carriers were as easy.
Insurer: Embrace
By: Michele
This is the best valueless insurance combined with the best customer service!
This has been the best value pet insurance policy combined with the best customer service. My claims were processed with ease online and within 2-3 days. I also received follow up phone calls asking if my puppy was doing better and could they help in any other way.
Insurer: ASPCA
By: Angela
My Nikki is in great hands with her doctor and insurance!
My veterinarian recommended ASPCA Pet Insurance and they have been a great partner. If I have questions, they are answered promptly and fully. Coverage has been good. Sometimes a little hard to figure out how things are covered but a phone call has done the trick.
Insurer: ASPCA
By: Larry
Trupanion is the best insurance company
Trupanion is the best insurance company that I do business with...bar none!
Insurer: Trupanion
By: Carolyn
Very helpful kind!
Very helpful, kind!
Insurer: Trupanion Canada
By: Marlene
Excellent service.
Excellent service. Wilsh everyone knows about Trupanion
Insurer: Trupanion Canada
By: Rafael
Nikki was excellent
Nikki was excellent but my last claim with Trupanion did NOT go well.
Insurer: Trupanion Canada
By: Gavin