Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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I could not be happier with the service and coverage provided by Nationwide Whole Pet Insurance.
Excellent company and service. As long as you provide all doctors notes, detailed bill and properly completed claim form the process and service is excellent. Thank you for providing this service. It gives me GREAT piece of mind.
Insurer: Nationwide
By: Jan
We have been very satisfied with the quality of coverage from Nationwide.
we have two boxers & nationwide Insurance has been very cooperative with the coverage for them.
Insurer: Nationwide
By: barbara
Excellent customer service
Excellent customer service and great insurance offer
Insurer: Trupanion
By: Tatiana
I've been very impressed
I've been very impressed and so happy for how easy everything is with Trupanion.
Insurer: Trupanion
By: Jen
Friendly customer service
Friendly customer service, prompt payment on claim.
Insurer: Trupanion
By: Kristi
Very easy to submit claims.
I called before Miller's surgery to find out how his insurance worked. The lady who helped me explained the process, and the pay-out. After his surgery I submitted the paid itemized bill online and Pets Best sent over a check in the amount that I expected. Very easy and Miller is walking on all fours again! Thanks Pets Best!
Insurer: Pets Best
By: Jamie
Very easy claim submission.
Very easy claim submission and prompt direct deposit, couldn't be any easier. Thanks
Insurer: Pets Best
By: Roy
Extremely fast.
Claim was submitted on Thursday and check was in hand the following Monday. Extremely fast.
Insurer: Pets Best
By: Anthony