Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
75,243 total
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Kevin Rentch was outstanding
Kevin Rentch was outstanding. He is the reason I’ve had this insurance since 2002. This is the 3rd dog on Nationwide. Kevin is extremely knowledgeable and very kind!
Insurer: Nationwide
By: Nicholee Kosta
Aileen was great and answered all the…
Aileen was great and answered all the questions I had which let me make my decision much easier to add my 2nd dog to the policy
Insurer: Fetch
By: Leigh Drzik
The agent was very concerned with what…
The agent was very concerned with what I wanted for coverage and no hard selling. Made it a pleasure.
Insurer: Nationwide
By: JoAnn
Knowledgeable & Patient
Jeremy was very knowledgeable and patient. He explained everything and answered all questions. I referred him to my friends.
Insurer: Nationwide
By: customer
Fast and efficient.
Fast and efficient.
Insurer: MetLife
By: Cathy Burrows
Extremely helpful
Extremely helpful
Insurer: MetLife
By: Elizabeth Zanzola
Follow-up on Veternarian identification…
Follow-up on Veternarian identification was required. Company employee was very helpful and that was completed for application.
Insurer: Embrace
By: Clyde Mayson
I like the fact that they email me with…
I like the fact that they email me with updates
Insurer: MetLife
By: customer