Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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greatest investment in your pet you can make
this is the best investment i have made for our dog. i never hesitate to take him to the vet because i have amazing pet insurance. i am remimbursed very quickly and i have never been denied a claim. i have recommended pet insurance to many of my friends. thank you nationwide.
Insurer: Nationwide
By: Nancy
I love ASPCA they are awesome and there when you need them.
When our dog became ill I knew ASPCA had us covered and they were very concerned about our dog. Very caring people.
Insurer: ASPCA
By: Denise
Embrace has been a life saver
We can't recommend Embrace highly enough. We had the misfortune of having our young healthy dog be diagnosed with an aggressive cancer. Embrace has covered our expenses to the extent of the policy promptly and without adding to our distress. (Everything is done online.) Having this insurance has enabled us to opt for treatment which we might otherwise not been able to do.
Insurer: Embrace
By: Pamela
As a veterinarian AND pet owner,Trupanion is simply THE BEST!
I was told by a fellow Bernese Mt Dog owner that Trupanion had paid out over $20,000 for her dog. She had insured him as a puppy, and he had bad hips at 2yo and cancer at 4yo. She recommended the rider which allows for physical therapy. She stated she paid her deductible ONCE for each condition, and her dog even got underwater treadmill treatment and vet care for years! Trupanion improved her pets quality of life substantially. She is waiting for one of my puppies as my dogs hips, elbows, heart, eyes, patellar and even dentition have been certified, and no incidence of cancer. Even though I am a Vet, I enrolled my dogs with Trupanion, as I do very little small animal surgery, and I am not a specialist. God for bid, if something were to happen that was major with my dogs, I would want the very best for them, and I did not want to have any financial restrictions in making those decisions. Sadly, I have recently had to take my dog to a specialist, including the University of Florida. Trupanion has been by my side, with kind, caring attention and extremely quick response. As a veterinarian, Trupanion is THE ONLY pet insurance that I recommend, and that has been further reaffirmed now that I have had to use them personally. THANK YOU Trupanion.
Insurer: Trupanion
By: Dr
Great customer sert
I have always had my questions answered and received prompt help. I am very happy with Embrace.
Insurer: Embrace
By: Laurie
Simplicity in submitting claims,
Simplicity in submitting claims, prompt response great coverage
Insurer: Trupanion
By: Kelli
Fast response and very detailed explanation.
Fast response and very detailed explanation. ❤️Trupanion!
Insurer: Trupanion Canada
By: Teri
quick and fair service
quick and fair service
Insurer: Trupanion
By: Caroline