Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

70,749 total


May 18, 2018

Simplicity in submitting claims,

Simplicity in submitting claims, prompt response great coverage

Insurer: Trupanion

By: Kelli

Useful
May 18, 2018

Fast response and very detailed explanation.

Fast response and very detailed explanation. ❤️Trupanion!

Insurer: Trupanion Canada

By: Teri

Useful
May 18, 2018

quick and fair service

quick and fair service

Insurer: Trupanion

By: Caroline

Useful
May 18, 2018

keep this guy aroundreally niceand very helpful.

keep this guy around,really nice,and very helpful....

Insurer: Trupanion

By: Robert

Useful
May 18, 2018

Zach was extremely caring and sympathetic

Zach was extremely caring and sympathetic to my concerns for my dogs.

Insurer: Trupanion

By: Valerie

Useful
May 18, 2018

Tracy was very helpful and genuinely cared about Maya .

Tracy was very helpful and genuinely cared about Maya .

Insurer: Trupanion

By: Joseph

Useful
May 18, 2018

Everything is quick and easy and hassle free!

Everything is quick and easy and hassle free!Everyone at Trupanion is very helpful. So far I’ve had a great experience.

Insurer: Trupanion

By: Junior

Useful
May 18, 2018

New online claim form is great.

New online claim form is great. Makes submission process smooth and seamless. Beyond that, Trupanion always handles rest quickly and efficiently. A+ in my book - I have no problem recommending Trupanion all day long! Thanks!

Insurer: Trupanion

By: Nick

Useful
May 18, 2018

Love you guys!

Love you guys! Prompt response to all of my babys medical needs! Thank you! P.S. Ive been referring you to people I talk to at the vet office and anywhere else.

Insurer: Trupanion

By: Lucy

Useful
May 18, 2018

Easy

Easy

Insurer: Trupanion

By: Julie

Useful

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