Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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Simplicity in submitting claims,
Simplicity in submitting claims, prompt response great coverage
Insurer: Trupanion
By: Kelli
Fast response and very detailed explanation.
Fast response and very detailed explanation. ❤️Trupanion!
Insurer: Trupanion Canada
By: Teri
quick and fair service
quick and fair service
Insurer: Trupanion
By: Caroline
keep this guy aroundreally niceand very helpful.
keep this guy around,really nice,and very helpful....
Insurer: Trupanion
By: Robert
Zach was extremely caring and sympathetic
Zach was extremely caring and sympathetic to my concerns for my dogs.
Insurer: Trupanion
By: Valerie
Tracy was very helpful and genuinely cared about Maya .
Tracy was very helpful and genuinely cared about Maya .
Insurer: Trupanion
By: Joseph
Everything is quick and easy and hassle free!
Everything is quick and easy and hassle free!Everyone at Trupanion is very helpful. So far I’ve had a great experience.
Insurer: Trupanion
By: Junior
New online claim form is great.
New online claim form is great. Makes submission process smooth and seamless. Beyond that, Trupanion always handles rest quickly and efficiently. A+ in my book - I have no problem recommending Trupanion all day long! Thanks!
Insurer: Trupanion
By: Nick