Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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It was easy and quick!
It was easy and quick!
Insurer: Trupanion
By: Eric
Courteous,
Courteous, punctual, understanding, reimburse 90%! Thank you!!!
Insurer: Trupanion
By: Tarisa
Trupanion reimburses clients quickly
Trupanion reimburses clients quickly and provides easy to understand explanations regarding what is and isn’t covered in the policy. I have never had to fight or pester to be paid which at times when the insurance is necessary is extremely important. Any agent from Trupanion that I have spoken to has always been kind, helpful and compassionate. I would recommend Trupanion to anyone and I do ALL THE TIME
Insurer: Trupanion Canada
By: Kelly
Fast & professional service
Fast & professional service
Insurer: Trupanion Canada
By: Ashley
Fast and reliable
Fast and reliable
Insurer: Trupanion Canada
By: Joni
Trupanion has been one of the best decisions I ever made.
Trupanion has been one of the best decisions I ever made. Claims are processed in just a day or two without a problem. I highly recommend Trupanion to all of my friends.
Insurer: Trupanion
By: Lori
The whole process was easy.
The whole process was easy.
Insurer: Trupanion
By: Paula
Always efficient and prompt
Always efficient and prompt
Insurer: Trupanion Canada
By: Rosemary