Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
Other Categories
Nationwide pet insurance is the best!
I have never had a problem or issue with Nationwide Pet Insurance and claim review and reimbursement. Always consistent. We wouldn't consider any other insurance for our furbabies.
Insurer: Nationwide
By: Linda
Clear-cut Coverage with caps
The forms are easy enough to fill out, and it is very easy to figure out what will be covered and how much. The unfortunate part of the insurance is that there are caps based on the injury or illness, so if your animal develops a chronic condition you may end up having to pay a lot toward the end of the year. Their app for submitting claims needs work, but veterinary offices can often fax the claim for you, so you don’t have to worry about it. The customer service is excellent.
Insurer: Nationwide
By: Amanda
Great service! SO thankful I have this insurance!
I am so thankful I have this insurance. My dog was very sick and I was able to take her to the emergency vet and get the care she needed. I recommended Nationwide pet insurance to many people!
Insurer: Nationwide
By: Amanda
Great service providing peace of mind.
Nationwide Pet has been so helpful! Very easy to submit claims with no hassle. It's reassuring to know I have a means to cover extra vet expenses as they arise.
Insurer: Nationwide
By: Julie
Great communication
Rep was very nice and informative. Great communication. Much appreciated!
Insurer: AKC
By: David
I have been very pleased
I have been very pleased with the service that I have received over the years.
Insurer: Trupanion
By: Jennifer
Enjoy talking to Trupanion support
Enjoy talking to Trupanion support on phone. didn't realize vet wasn't fallowing up with Trupanion and after a year of wondering call and found out vet hadn t communicated with them. They let me put in old claim anyway. They have been very helpful every time I've called with questions!
Insurer: Trupanion
By: Trinidad
Excellent.
Excellent. Staff were so helpful and the claim was processed quickly.
Insurer: Trupanion
By: Kathleen