Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Reliable doggie insurance company
Nationwide has taken care of my baby since she was 6 weeks old. They are so fast and reliable. Their customer service personnel are so understanding and they really work with you to get you the care you need. I couldn’t be happier!
Insurer: Nationwide
By: Lily
Caring, quick, responsive
So grateful we have Embrace Pet Insurance. We purchased it, hoping to never need it, but wanted peace of mind in case we did. We went to the vet knowing we were going to get the best care we could receive, and that we had Embrace to lean on. The claim process was so fast and easy!
Insurer: Embrace
By: Christa
Great service so far!
Luckily I have only had to submit claims for the first time this year after having this insurance for 5 years. They were helpful and prompt with my reimbursement!
Insurer: Embrace
By: Jessica
Best Pet Insurance EVER !!!
I have had other pet insurance companies before. There always was an unpleasant surprise lurking down the line somewhere. Not with Nationwide! Awesome pet insurance, quick re-imbursements, no unpleasant surprises!! Best pet insurance EVER!!! I have referred several of my pet owning friends to Nationwide.
Insurer: Nationwide
By: Nancy
Noreen was very helpful.
Noreen was very helpful. It was aloo very nice that they actually Reimburse 80-90% of the total cost! Unlike other pet insurance I used before.
Insurer: Trupanion
By: veronica
always easy to work with
always easy to work with and they make it so that I can afford the best care for my cat
Insurer: Trupanion
By: Shoko
Friendly and helpful customer
Friendly and helpful customer service. On-line claim process easy to use and claims processed quickly. Coverage is very good.
Insurer: Trupanion
By: Elaine
Trupanion cares about my pet
All of my communications with Trupanuon were very friendly, helpful and seemed to sincerely care about my pet. I have yet to see how the claims process will work so I didn't give it a 10 until I can experience the full process.
Insurer: Trupanion
By: Nichol